Decision details

The Committee considered the 2012-2013 Out-turn Report and Corporate Performance - All Measures Report.

The main points of discussion were:

·         Performance Measure TC005n – Town Centre Footfall.  The Committee confirmed that it would be useful for the Cabinet Member to provide details of how footfall is calculated and where footfall counters are located. Councillors were also keen to receive further details regarding the trend across the country and how this is calculated.

·         Performance Measure ESC02% - Missed bins corrected within 24 hours of notification.  The Committee confirmed that it would be useful for the Cabinet Member to provide details to the next meeting on why this measure was below target.

·         Performance Measure ECO4% - Household waste recycled and composted.   The Committee confirmed that it would be useful for the Cabinet Member to attend the next meeting to provide further details on this measure and why it was below target.

·         Performance Measure PP09 - Overall Crime Figures for the Period.  The Committee noted that all crime had reduced by 2.2% and suggested that the Chair of the Community Safety Partnership (CSP) be asked to attend the next meeting to provide a breakdown of the crime figures.

·         Performance Measure CS13 – Percentage of all calls into the Contact Centre answered.  The Committee queried resourcing for the Contact Centre and suggested that the Cabinet Member for Community Engagement be invited to attend the next meeting of the Committee to provide details of demand to the Contact Centre and resources provided.

·         The Committee confirmed that it would monitor over the next few meetings the trend of performance measures NI157a % and NI1`57b% regarding the determination of planning applications.

·         The Committee was pleased to note the performance target for re-letting NBC housing.

AGREED:  That the relevant Cabinet Members and Chair of the CSP be asked to attend the next meeting of the Committee to provide an update on the performance measures:

·         CS13

·         ESC02

·         EC04

·         PP09

·         TC005n